Conditions d’utilisation

OVERVIEW – Lotavista

Welcome to Lotavista! The terms "we", "us", and "our" refer to Lotavista. We operate this online store to provide customers with a curated selection of quality products at competitive prices.

By accessing our website and purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein. If you do not agree with any part of these Terms, please do not use our website or services.

SECTION 1 – ACCESS AND ACCOUNT

By using our website, you confirm that you are at least the age of majority in your state or province of residence. You agree that all information provided is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your account and login details.

SECTION 2 – OUR PRODUCTS

We strive to provide accurate descriptions and images of our products. However, colors or appearance may vary slightly depending on your device display. All pricing and availability are subject to change without prior notice.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase a product. We reserve the right to accept or decline any order at our discretion. Orders are confirmed only after successful payment and verification. All purchases are subject to our Refund Policy.

SECTION 4 – PRICES AND BILLING

All prices are listed in US Dollars (USD) and are subject to change without notice. The price charged will be the price displayed at the time of your order. You agree to provide accurate billing information for all purchases.

SECTION 5 – SHIPPING AND DELIVERY

We ship internationally. Orders are typically processed within 2–3 business days. Delivery to the United States takes approximately 7–14 business days after processing. Once your order is shipped, a tracking number will be sent to your email. Delays may occur due to customs processing or events beyond our control.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our website including text, images, logos, and graphics is the property of Lotavista or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.

SECTION 7 – THIRD-PARTY TOOLS

You may be provided access to third-party tools through our website. These are offered "as is" without warranties of any kind. We are not responsible for any issues arising from your use of such tools.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites. Any transactions with third parties are solely between you and that party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. All transactions are made directly between you and our store. Shopify is not responsible for any aspect of these transactions.

SECTION 10 – PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy available at lotavista.com/policies/privacy-policy.

SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions, you grant us a royalty-free license to use such content for any purpose including improving our services. You represent that you own all rights to the feedback submitted.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may use our services for lawful purposes only. You may not use our services to violate any laws, infringe intellectual property rights, transmit harmful or misleading content, or engage in any fraudulent activity.

SECTION 14 – TERMINATION

We may terminate your access to our services at any time without notice. You will remain liable for all amounts due up to the date of termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our services and products are provided "as is" and "as available" without any warranties of any kind, either express or implied.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lotavista shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Lotavista, Shopify, and our affiliates from any claims, losses, or damages arising from your breach of these Terms or violation of any law.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by applicable law. You consent to the jurisdiction of the relevant courts for any disputes arising from your use of our services.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Your continued use of our services after any changes constitutes acceptance of the new Terms.

SECTION 20 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

📧 Email: support@lotavista.com